Troubleshooting: Common Errors & Solutions on ZD&T

TSO LOGIN fails - LOGON Proceeding

Issue

Unable to LOGON into ZD&T; “LOGON PROCEEDING ERROR”

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Root cause

This issue occurs whenever the spool volume gets filled up.

Temporary Fix

Run the below command from the spool/master console: 

$P JOBQ,Q=PPU,DAYS>30

This will purge all the jobs that are greater than 30 days.

Permanent Fix

Add additional volumes to the spool volume group.


IPL License Issue

Issue

Error 4 occurred on 1 during IPL

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Root cause

License unavailable.

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Temporary Fix

Not applicable.

Permanent Fix

  • Check on the zdt.log file to verify any error messages.
  • Ensure the license is present and valid.
  • Login into the license server and check the number of licenses being used.
  • Contact Popup Support.


IPL – Initialization Failure

Issue

Error 244 occurred on 1 during IPL

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Root cause

Devmap error – Initialization failure

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Temporary Fix

Not applicable

Permanent Fix

  • Check on any recent updates done to the Devmap and ensure Devmap is configured correctly.
  • Suggest validating path and volumes specified as these might be missing or incorrectly specified.


Page last revised on: 2023-04-24